terms & conditions

Last updated: (23/09/18)


Please read these Terms and Conditions carefully before booking a session or event through www.cloud9wellnesshub.com or attending a drop in at Cloud9 Wellness Hub, 869 Green Lanes, London N21 2QS.


Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.


By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


Purchases/Bookings

If you wish to purchase any product or service made available through the Service ("Bookings"), you may be asked to supply certain information relevant to your purchase including, without limitation, your full name, date of birth, contact details, any relevant medical history, emergency contact. If you are purchasing on behalf of your child you will need to provide the same information for them. If you are purchasing on behalf of another adult, they will be responsible for providing this information upon arrival. It is your responsibility to make them aware of this.


If you are unable to attend your booked session, you must give us no less than 12 hours notice prior to the booked session start time. You may transfer your place to another class for the same value, with the same teacher within one month of the purchase date, providing there is space for you to do so in the session. You may also gift your session to someone else based on the terms above as long as they are fit to take part.


Third Party

Cloud9 Wellness Hub contains links to third-party web sites and services that are not owned or controlled by Cloud9 Wellness Hub.


Cloud9 Wellness Hub has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. 


Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.


Disclaimer

I agree to follow the rules and regulations of Cloud9 Wellness Hub as listed above.


Cloud9 Wellness Hub will take all necessary precautions to ensure maximum safety in sessions/events. There is no pressure for me to do anything I do not want to do. I agree that by purchasing a product for myself or child and completing the forms at reception, that I have the choice to participate in a session at Cloud9 Wellness Hub and will listen to instructions carefully. I will comply with the space rules and will notify my tutor or Cloud9 Wellness Hub staff if I feel injured or unwell. I will let my tutor know prior to the session starting of any new circumstances physical or otherwise that may affect my participation in the session. I understand that this information may lead to a decision made by the tutor to exclude me or my child from the session, based on this information. 


Signature disclaimer to be completed upon arrival.


Contact Us

If you have any questions about these terms, please contact us info@cloud9wellnesshub.com